Our Mission
Since 1978, Bright has been driven by one goal: transforming hygiene standards through care, consistency, and conscience. What started as a small, passionate family venture has grown into a national leader in commercial kitchen and specialist cleaning, without ever losing the personal touch.
Bright's Story
The Family at the Heart of Bright
Bright Hygiene was founded by Ross and Sally Smith in 1978. Today, under Fran Smith's leadership, the family legacy continues, trusted by leading brands across hospitality, care, education, and facilities management.
We started Bright to deliver cleaning with care, consistency and integrity, values that guide everything we do today.
Fran Smith
Our Journey
Nearly 50 Years of Excellence
1978
1988
1998
2008
2018
2024
1978
The Beginning
Bright Hygiene was founded by Ross and Sally Smith in 1978, starting as a small family venture with a passion for quality cleaning.
The Bright Family
Meet The Team
"I'm the first point of contact for many of our clients, and I take pride in making sure every enquiry is handled with care and efficiency."
Joanne Dumont
Sales Office Manager
"I oversee our operations on the ground, making sure every team has what they need to deliver safe, thorough, and compliant cleans."
Joseph Phillips
Director of Field Operations
Why Choose
A Family-Run Cleaning Company
We could be "another cleaning company", but we choose to be something better:
Family-led and people-powered
Every kitchen is treated as if it were our own. Pride and care show in every sweep, scrub, and polish.
Decades of trusted expertise
Nearly 50 years of service. ISO 9001 certified, SafeContractor and CHAS-accredited, and guided by LPS 2084 standards. This isn't just cleaning, it's precision hygiene, built on a legacy.
Eco-conscious, modern methods
At Bright, we don't just follow industry standards, we set them. From pioneering the grease-filter exchange service to adopting cutting-edge ventilation cleaning techniques, our solutions are effective, efficient, and environmentally responsible.
Tailored to you, always
Every site is different, from boutique restaurants to large-scale facilities. We adapt to your schedule, compliance requirements, and operational demands, delivering flexible yet consistent service.
Our Values
As a team, we're guided by:
Integrity
Doing the right thing, every time.
Innovation
Continuously improving methods with modern, eco-friendly techniques.
Excellence
Maintaining the highest hygiene and safety standards.
Care
For our staff, clients, and the environment.
Integrity
Doing the right thing, every time.
Innovation
Continuously improving methods with modern, eco-friendly techniques.
Excellence
Maintaining the highest hygiene and safety standards.
Care
For our staff, clients, and the environment.
What to Expect
Our 5 Promises
to You
Protecting your equipment
We specialise in providing deep cleans that extend the life of your equipment, and up-skill your team training to maintain hygiene between visits.
Outstanding customer care
Every clean is followed up with, and any issues are resolved within 24 hours.
Transparent pricing
No hidden fees, no surprises. We're available 365 days a year, with a guaranteed price-match policy.
Beyond industry standards
In-house training and spot checks ensure every service meets our exacting standards.
Trusted, professional teams
Dedicated account managers and DBS-checked teams, committed to getting it right the first time.
What to Expect
Our 5 Promises
to You
Protecting your equipment
We specialise in providing deep cleans that extend the life of your equipment, and up-skill your team training to maintain hygiene between visits.
Outstanding customer care
Every clean is followed up with, and any issues are resolved within 24 hours.
Transparent pricing
No hidden fees, no surprises. We're available 365 days a year, with a guaranteed price-match policy.
Beyond industry standards
In-house training and spot checks ensure every service meets our exacting standards.
Trusted, professional teams
Dedicated account managers and DBS-checked teams, committed to getting it right the first time.
Our Accreditations
Committed to Excellence
Our accreditations reflect our commitment to excellence, safety, and regulatory compliance. We hold ourselves to the highest industry standards so our clients don't have to worry.
